Alabama Medicaid Agency Open Records Act (FOIA) Violations
Posted on April 19th, 2010
Background
I own a small company that specializes in obtaining information from public and proprietary sources. We then take this information and try to make it easier for the average user to browse and work with. For this service, subscribers pay a small monthly fee. Most of the information we work with is is related to Medicare and Medicaid financial data.
We have obtained the information we have requested from most of the U.S. states with very few problems arising. We try to make it as easy as possible for the state agencies and offload most of the processing and parsing of the data to our developers. The agencies usually comply within a week or two and send everything we asked for on a CD, or if they are really good they’ll send it through an online file transfer service. Throughout all of these transactions, the worst thing that’s happened is a confused employee that wasn’t sure if they had the requested data. That is, until contacting the Alabama Medicaid Agency.
The request for data from Alabama began as they have for all the other states. As with all the other states, it’s unusually difficult to find the right person to talk to in order to get the data you want. Usually after 10-15 minutes of referrals or continuous promises to have someone call you back, you finally find the right person. After finding the right person, you still have to ask for the data the way they are accustomed to referring to it, which of course I don’t know initially. I finally found the person in charge of nursing home auditing, Keith Boswell, who was also in charge of the data I wanted to request. This of course would be the beginning of a 3-4 month ordeal that is still unresolved and I believe there have been many violations of the Alabama Open Records Act in the Alabama Code throughout this entire period.
I’m going to now provide as much detail as possible about these 3-4 months, from which it should be obvious that there has been a violation of Alabama law as well as plenty of government inefficiency and waste.







